PRIVACY POLICY

1. Information We Collect

At KP CREATION (operating https://funky.beauty under the trade name FUNKY, “we”, “us”, “our”), we respect your privacy. We collect only the information necessary to fulfill your orders, communicate delivery updates, and enhance your shopping experience:

• Contact Information: Name, delivery address, phone number, and email address.
• Order Details: Products purchased, sizing, order reference numbers, and transaction IDs.
• Device & Usage Information: IP address, browser type, and operating system collected via essential session cookies to keep your shopping bag intact.

2. Payment Information Security

All digital payments on https://funky.beauty are handled by RBI-regulated Payment Aggregators (Cashfree / PhonePe) compliant with global PCI-DSS (Payment Card Industry Data Security Standard) Level 1 certification.

• Neither KP CREATION nor FUNKY ever stores or has access to your sensitive payment credentials (such as credit/debit card numbers, CVV, UPI MPIN, or netbanking passwords).
• All payment transmissions are protected with end-to-end 256-bit SSL encryption.

3. How We Use Your Data

We use your information strictly for:

• Processing, verifying, and dispatching your garment orders.
• Sending transactional SMS and WhatsApp notifications regarding courier tracking and delivery milestones.
• Responding to customer service enquiries and processing returns or refunds.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data to any third parties. Your information is shared only with trusted operational partners strictly necessary to complete your order:

• Payment Aggregators: Cashfree / PhonePe (for secure payment processing).
• Logistics Partners: Reputed Indian courier partners (Delhivery, Blue Dart, Shiprocket) solely for delivering your parcel.

5. Contact Us Regarding Privacy & Data Rights

If you have any questions, grievances, or wish to request data updates, please contact our designated Grievance & Privacy Officer: